Simplifying Wisconsin’s Consumer Directed Services.
In self-direction, both participants and Direct Care Professionals have responsibilities in managing the relationship and making it a positive experience. Our job is to make it simpler and easier for both of you. On this page, you’ll find forms that participants and Direct Care Professionals will need to manage their relationship and comply with requirements and regulations.
Terms to keep in mind
There are a number of different words used in consumer directed services to refer to the individuals who contract for and receive services, as well as the individuals who provide those services. Here’s a quick guide to these words and who they refer to on our site and in other resources:
Participant: This refers to the individual contracting for and receiving services. Other common terms include Employer, Member, Client, or Consumer.
Direct Care Professional: This refers to the individual providing services. Other common terms include Caregiver, Care Provider, Provider, Employee, or Direct Staff.