Processing enrollment paperwork
Completing background checks for Direct Care Professionals
Overseeing electronic timesheets and administering payments
Managing, reporting, and filing applicable payroll taxes
Maintaining service records
Communicating with Care Managers
Supporting compliance with State and Federal rules and regulations
Training and support with Electronic Visit Verification (EVV)
The PremierFMS Difference
Our services are designed to align with the requirements of the agencies and individuals we partner with. This supports a level of choice and freedom, as individuals to manage Direct Care Professionals, set schedules, and determine the specific types of services they receive—all within the comfort of their homes and communities.
Our team is made up of dedicated, passionate, and knowledgeable people who are focused on building strong relationships with our partners to better assist each participant’s changing needs. We’ve been supporting our communities for over 10 years. With PremierFMS, you’ll experience:
1. Ease of Enrollment – Navigating the enrollment process can be challenging, but our team is here to guide you. We offer various enrollment options, including over the phone and online.
2. Electronic Visit Verification (EVV) Training & Support – We have extensive experience with rolling out Electronic Visit Verification (EVV) services and training. EVV can often be difficult to learn, but we’re well-versed in the required tools. Our ongoing EVV support includes in-person and webinar trainings to ensure you meet federal requirements. Register today for in-person EVV training. More EVV Resources can be found on the Wisconsin DHS website
3. Bilingual Support – For those who require it, our customer service team includes individuals fluent in Spanish. They are equipped to assist throughout the enrollment and onboarding process, as well as provide ongoing support. We also provide support and translation services in several other languages.
Our Mission
Our mission is to empower our neighbors who are aging or have disabilities, to live their best lives by self-directing when, how, and where they receive their supports and personal care services.
Our team is dedicated to this purpose, and it drives every part of our business. We work with self-advocates, as well as their families, caregivers, and support teams. With expert FEA services, participants are in control of their decisions, and can thrive at home and in their communities.
Our Values
Empathetic – Everyone is working through their own sets of challenges. We recognize that words and actions have consequences, and we strive to maintain an environment where our participants and colleagues feel understood and supported.
Ambitious – We never accept the status quo. The best participant experiences are created by questioning, pushing, and testing assumptions.
Accountable – We demand the best from ourselves and our teammates. We will never compromise on quality, expectations, and
experience.
Empowered – We give people the support and resources they need to act for themselves to live their best lives and do their best work.
Ethical – We take action and make decisions that never compromise the strength of our moral compass.
Trusted Fiscal Management Services Supporting Self-Direction
We provide hands-on, heartfelt fiscal management and employer agency services for individuals choosing self-direction. As part of the AssuranceSD family of companies, we believe when choosing self-direction, independence is the goal. But independence with assurance is the ideal outcome. As such, we help make it possible for individuals with long-term care needs to live independently in their local communities – with greater power, control, and confidence.
