Important: EVV Updates and Information

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Contact Premier for EVV assistance:

Phone: 855 224-5810

Email: etimesheets@premier-fms.com

Office hours:   Monday – Friday, 8:00 am-4:30 pm Central Time

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Notice:

• • Telephony (Call in Option) Number As of 5/21/2023:

    • 1-888 565-2035

  • Premier is switching from EVVIE to CareTime! 

    • 5/7/2023-5/20/2023 is the last pay period to use EVVIE.

  • Vendors may use Sandata provided by the Wisconsin Department of Health Services or an alternate EVV system. See the DHS EVV website for information on alternate EVV systems.

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CarePortal Login

Participants need to register in order to approve their workers’ shifts, instructions below.

 

CareTime App for Workers

• Download for iPhone
• Download for Android

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Training Available!

Appointments Available

A Premier staff member will call you at the appointment time.

Sign up for training by clicking here.

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YOU MAY BE REQUIRED TO USE EVV:

ALL Non-Live-In workers providing the following services are required to submit time via EVV

• IRIS self-directed personal care per 15 minutes (T1019, SDPC, PC)
• Routine supportive home care per 15 minutes (S5125, SHC)
• Routine supportive home care per day (S5126)

OPTIONAL FOR: Live-in workers (all services) or Non-Live-In workers providing services other than those mentioned above.

If you are a Non-Live-In worker or a participant with Non-Live-In worker and have not already reached out for set up information, please email: etimesheets@premier-fms.com

 

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User Resources 

1. CarePortal Registration

• Video Guide For Participant Registration (2:11 minutes)

  

  Video Link

• Step by Step Guide For Participant Registration

  (Click Here For Printable Version)

2. CarePortal Edit, Add, & Approve Timecards 

• Video Guide to Edit, Add, and Approve Timesheets (2:26 minutes)

  

  Video Link

• Step by Step
  • Add A Timecard

    (Click Here For Printable Version)

  • Edit A Timecard

    (Click Here For Printable Version)

  • Approve A Timecard

    (Click Here For Printable Version)

  • Approve New Changes to Previously Approved Timesheets

    (Click Here For Printable Version)

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3. Clocking In & Out

• Activity Code/Service Code List
• Clocking In and Clocking Out On CareTime App
  • Clocking in or out while away from the participant’s home will prompt for a Location Exception.
• Clocking In and Clocking Out via Telephone Call (must be from the participant’s phone number)

Note: When logging into the app, you can tap on the year to select your year of birth.

 

EVV is required per Section 12006(a) of the 21st Century Cures Act